Creators supported
Heights Platform has supported more than 10,000 people building and selling their knowledge online.
Creator Shots in action
The team behind Heights Platform uses Creator Shots for customer support, product reviews, development handoffs, and the everyday explanations that keep a creator business moving.
Free account · macOS and Windows · 1 GB cloud storage
BUILT INTO THE WORKDAY
The verified story
Creator Shots is used inside Heights Platform, where the team has supported more than 10,000 creators building online knowledge businesses. That work includes personal support, course-business questions, product review, development handoffs, and the everyday visual explanations a small software company needs.
Heights Platform has supported more than 10,000 people building and selling their knowledge online.
Creator Shots helps the team run support and communicate visually inside the company that built it.
Customer support
Instead of only saying “here is the answer” or sending someone to decode a generic article, the team can capture the person’s screen, number the steps, spotlight the control, or record the path when it is more complex.
Use the customer’s visible account state rather than asking them to translate documentation.
Record the connected path when one or two screenshots would not be enough.
View state indicates that the support answer reached the recipient.
Reactions provide a lightweight signal that part of the explanation mattered.
Product work
The same workflow helps mark up product feedback, reproduce bugs, explain implementation details, and provide visual context to people or AI agents working on a change.
Frame the exact component, mismatch, or decision instead of describing where to look.
Preserve the state and behavior while it is still visible.
Across the workday
Creator Shots moves between student questions, support requests, product decisions, and team handoffs without making each job feel like a separate production process.
Explain lessons, review student work, and answer course-business questions visually.
Show the answer in the customer’s actual context with a screenshot or recording.
Mark up an interface, demonstrate a flow, and keep the context attached to the work.
Share updates and next steps without adding another meeting to the calendar.
The idea behind the product
Fast should not mean careless. Presentation frames, focused annotation, branded pages, and simple viewer reactions make everyday explanations feel more personal and polished.
Compose a recording before capture or clarify a screenshot without opening a separate editor.
Move from capture to a hosted link without a manual export and upload routine.
Let viewers react to the screenshot or the exact video moment that stood out.
Use your domain, logo, and next-step CTA on paid plans.
Start with the next thing you need to show
The desktop app is free to use. Create an account and share with 1 GB of cloud storage.